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Windows won’t start after Microsoft Update installation

Windows won’t start after update installation

This is a common problem we run in to while providing IT support with older computers. After applying a Microsoft Update patch, windows will partially boot, or not boot at all. Most of the times, windows will boot to its start screen, with a message similar to the below :

“Configuring Windows updates… 90% complete… Do not turn off your computer.”


USB Displayport Adapter causing BSOD with Intel HD4000 Graphics

This computer problem was a bit tough for us to figure out originally. We had a local IT partner who was getting the blue screen of death when their USB to VGA displayport adapter was plugged in to their Asus Vivobook S400CA laptop computer running windows 8. If we unplugged the USB displayport adapter, no bluescreens.


How to : Move Mozilla Thunderbird Profiles to a new (or different) computer in Windows 7

Moving profiles for the Thunderbird e-mail client is a pretty common task we have to do for support partners who get a new office computer, and use Thunderbird. Thankfully, unlike Microsoft Outlook, Thunderbird profiles are relatively easy to copy over between computers – thanks Mozilla!

Step 1 : Copying over your existing Thunderbird profile.

Thunderbird profiles are stored at : %APPDATA% \Thunderbird\Profiles\<Profile name>\


Unable to join Windows 7 Workstation to SBS 2008 Domain

“Your computer could not be joined to the domain because : An attempt to resolve the DNS name of a domain controller in the domain being joined has failed.”

We run into this error a lot on improperly configured SBS 2008 domain servers. The issue usually has to do with improper DHCP settings on the domain controller – where an external DNS is listed before the domain controller’s IP address in your IPv4 settings. Check that your domain controller is listed as your primary DNS server – for instance DNS settings should look like this on your client computer :


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