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Deleting files from old Offline File Cache in Windows 7 or XP

As network support providers, we frequently come across come across scenarios where a computer on a business domain has a user profile that has old Offline File Cache data in it. Typically, the user account has moved to a new domain, or is pointing to…


Windows won’t start after Microsoft Update installation

Windows won’t start after update installation This is a common problem we run in to while providing IT support with older computers. After applying a Microsoft Update patch, windows will partially boot, or not boot at all. Most of the times, windows will boot to…


USB Displayport Adapter causing BSOD with Intel HD4000 Graphics

This computer problem was a bit tough for us to figure out originally. We had a local IT partner who was getting the blue screen of death when their USB to VGA displayport adapter was plugged in to their Asus Vivobook S400CA laptop computer running…


How to : Move Mozilla Thunderbird Profiles to a new (or different) computer in Windows 7

Moving profiles for the Thunderbird e-mail client is a pretty common task we have to do for support partners who get a new office computer, and use Thunderbird. Thankfully, unlike Microsoft Outlook, Thunderbird profiles are relatively easy to copy over between computers – thanks Mozilla!…


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