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Windows 8

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Here’s What We Know About WannaCry / WannaCrypt / Wcry Ransomware

Over the weekend, businesses, institutions, and individuals in 12+ countries have fallen victim to a ransomware program known as “WannaCrypt”, or a variant thereof. For those unaware, WannaCry is fast-spreading form of malware that remotely targets nearby computers running on unpatched or unsupported versions of…


Windows 8.1 Update 1 released, Official MS Support for XP Ends

Today marked two important milestones for business Windows users – the release of Windows 8.1 Update 1 (KB2919355), and the official end of Microsoft support for Windows XP as of April 8th. If your company is still actively using Windows XP, contact us to learn…


How to : Quickly open a command prompt at a location using the Windows Explorer address bar

Ever needed to quickly open a command prompt at a particular location on your hard drive? In the regular course of providing tech support for our Atlanta business partners, we use this quick trick on an almost daily basis. Simply type ‘cmd’ into your address…


Windows Update / Windows Defender gives error 0x8024401C

We see this error typically when there is a network connectivity problem between Windows Update or Windows Defender, and Microsoft’s servers. This problem can occur even when the machine in question has access to the internet, if there is a problem with the windows firewall,…


How To : Open an “Elevated Command Prompt”

Elevated command prompts are often used to carry out tasks with full administrator rights to your computer. In most cases, you will not want to execute programs with administrator rights, as it opens your system up to security vulnerabilities. Typically you would want to check…


Windows won’t start after Microsoft Update installation

Windows won’t start after update installation This is a common problem we run in to while providing IT support with older computers. After applying a Microsoft Update patch, windows will partially boot, or not boot at all. Most of the times, windows will boot to…


USB Displayport Adapter causing BSOD with Intel HD4000 Graphics

This computer problem was a bit tough for us to figure out originally. We had a local IT partner who was getting the blue screen of death when their USB to VGA displayport adapter was plugged in to their Asus Vivobook S400CA laptop computer running…


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