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Microsoft Outlook crashes with 0xc0000005 errors due to Office 365 Patch, how to resolve

We’ve seen on over a dozen machines today, Microsoft Outlook (Office 365 continual update version) crashes, with 0xc0000005 errors logged in the event log. The full text of this error is below. Microsoft had acknowledged this crash and documented a resulting fix on Twitter, and…


Using a Synology NAS as a Backup DNS Server for Active Directory

As we onboard any new IT support partner, one of our security and network assessment tasks is to validate a client’s server and disaster recovery environment. As part of this assessment, we often find a customer will have a single point of failure with their…


Subdomain and Domain forwarding not working properly with GoDaddy and Sonicwall Firewall

Godaddy ​Domain and Subdomain Forwarding times out without forwarding, unexpectedly, when using a Sonicwall Firewall. Domain Forwarding is typically used to redirect a user to a different website when they type in a URL in a browser. In this case, the forwarding will time out –…


How to keep your children safe online?

Summer is here and your kids are home for long stretches of time. Here are our tips on keeping your home and children safe online. Have a conversation with your kids: warn them about malware, dangerous websites, and sex offenders. Let your kids know you’re looking out for…


Here’s What We Know About WannaCry / WannaCrypt / Wcry Ransomware

Over the weekend, businesses, institutions, and individuals in 12+ countries have fallen victim to a ransomware program known as “WannaCrypt”, or a variant thereof. For those unaware, WannaCry is fast-spreading form of malware that remotely targets nearby computers running on unpatched or unsupported versions of…


Delegate to an Expert – An IT Provider can Help Your Small Business!

If you own a legal practice, design firm, or other small business and have a decent grasp of technology, you might be tempted to “go it alone” – and handle the technical side of your business yourself. As a business owner, it’s only natural to…


Euclid Networks is Hiring : Part-time Desktop/Systems Support Technician

Part time Desktop/Systems Support Technician needed for small but growing Managed Service Provider in Atlanta, GA. The primary role will be providing technical support and research assistance for our Senior Systems Administrator. Job expectations will include providing courteous and professional phone and onsite support for…


Windows 8.1 Update 1 released, Official MS Support for XP Ends

Today marked two important milestones for business Windows users – the release of Windows 8.1 Update 1 (KB2919355), and the official end of Microsoft support for Windows XP as of April 8th. If your company is still actively using Windows XP, contact us to learn…


Advisory : Microsoft ending support for XP computers and Office 2003 on April 8th, 2014

If you haven’t yet heard, Microsoft is formally ending support for computers running Windows XP, and Office 2003  on April 8th, 2014. Although this date has been announced for some time, we know a considerable number of people who still rely on systems using XP.…


How To : Remove passwords / editing restrictions on MS Word and Excel Files

Have you ever come across a word or excel document that was ‘password protected’ – where certain parts of the document you were unable to edit? Frequently these are used in business settings, and with good reason – to protect formulas, proprietary information, sections of…


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