As we onboard any new IT support partner, one of our security and network assessment tasks is to validate a client’s server and disaster recovery environment. As part of this assessment, we often find a customer will have a single point of failure with their…
Godaddy Domain and Subdomain Forwarding times out without forwarding, unexpectedly, when using a Sonicwall Firewall. Domain Forwarding is typically used to redirect a user to a different website when they type in a URL in a browser. In this case, the forwarding will time out –…
Summer is here and your kids are home for long stretches of time. Here are our tips on keeping your home and children safe online. Have a conversation with your kids: warn them about malware, dangerous websites, and sex offenders. Let your kids know you’re looking out for…
Ever needed to quickly open a command prompt at a particular location on your hard drive? In the regular course of providing tech support for our Atlanta business partners, we use this quick trick on an almost daily basis. Simply type ‘cmd’ into your address…
A common and annoying problem with Windows 7’s “Pin to Taskbar” feature, is when an application accidentally gets pinned multiple times. You might have run into this issue, resulting in a taskbar that looks something like this : In this screenshot, there are two yellow…
Have you ever come across a word or excel document that was ‘password protected’ – where certain parts of the document you were unable to edit? Frequently these are used in business settings, and with good reason – to protect formulas, proprietary information, sections of…
For current partners on IT support plans, we offer a complimentary remote access portal, utilizing a full featured license to LogMeIn PRO. This license is valid for all the machines you currently have on a plan with us, and the remote access portable is configurable…
Elevated command prompts are often used to carry out tasks with full administrator rights to your computer. In most cases, you will not want to execute programs with administrator rights, as it opens your system up to security vulnerabilities. Typically you would want to check…
Moving profiles for the Thunderbird e-mail client is a pretty common task we have to do for support partners who get a new office computer, and use Thunderbird. Thankfully, unlike Microsoft Outlook, Thunderbird profiles are relatively easy to copy over between computers – thanks Mozilla!…
