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Microsoft Outlook crashes with 0xc0000005 errors due to Office 365 Patch, how to resolve

We’ve seen on over a dozen machines today, Microsoft Outlook (Office 365 continual update version) crashes, with 0xc0000005 errors logged in the event log. The full text of this error is below. Microsoft had acknowledged this crash and documented a resulting fix on Twitter, and…


Using a Synology NAS as a Backup DNS Server for Active Directory

As we onboard any new IT support partner, one of our security and network assessment tasks is to validate a client’s server and disaster recovery environment. As part of this assessment, we often find a customer will have a single point of failure with their…


Scam Mail & E-Mails – License Scheme Targeting Corporation and LLC Owners

Many of Euclid Networks’ clients approach us, regularly asking for feedback on the validity of e-mails and mails they have received. Most typically, scammers have targeted a business owner, or senior partner – and are attempting to gain access to the company’s computer network. In…


Subdomain and Domain forwarding not working properly with GoDaddy and Sonicwall Firewall

Godaddy ​Domain and Subdomain Forwarding times out without forwarding, unexpectedly, when using a Sonicwall Firewall. Domain Forwarding is typically used to redirect a user to a different website when they type in a URL in a browser. In this case, the forwarding will time out –…


Here’s What We Know About WannaCry / WannaCrypt / Wcry Ransomware

Over the weekend, businesses, institutions, and individuals in 12+ countries have fallen victim to a ransomware program known as “WannaCrypt”, or a variant thereof. For those unaware, WannaCry is fast-spreading form of malware that remotely targets nearby computers running on unpatched or unsupported versions of…


Delegate to an Expert – An IT Provider can Help Your Small Business!

If you own a legal practice, design firm, or other small business and have a decent grasp of technology, you might be tempted to “go it alone” – and handle the technical side of your business yourself. As a business owner, it’s only natural to…


Euclid Networks is Hiring : Part-time Desktop/Systems Support Technician

Part time Desktop/Systems Support Technician needed for small but growing Managed Service Provider in Atlanta, GA. The primary role will be providing technical support and research assistance for our Senior Systems Administrator. Job expectations will include providing courteous and professional phone and onsite support for…


Windows 8.1 Update 1 released, Official MS Support for XP Ends

Today marked two important milestones for business Windows users – the release of Windows 8.1 Update 1 (KB2919355), and the official end of Microsoft support for Windows XP as of April 8th. If your company is still actively using Windows XP, contact us to learn…


How to : Quickly open a command prompt at a location using the Windows Explorer address bar

Ever needed to quickly open a command prompt at a particular location on your hard drive? In the regular course of providing tech support for our Atlanta business partners, we use this quick trick on an almost daily basis. Simply type ‘cmd’ into your address…


How to : Fix duplicate pinned taskbar icons in Windows 7

A common and annoying problem with Windows 7’s “Pin to Taskbar” feature, is when an application accidentally gets pinned multiple times. You might have run into this issue, resulting in a taskbar that looks something like this : In this screenshot, there are two yellow…


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